FAQ

    FAQ

    1. Q: What certificate do Xlighting have? 
        A: Export CE and RoHS certification.

    2. Q: What is the terms of payment? 
        A: By T/T, 50% of invoice value as deposit,50% balance paid before shipment.
            By Western Union, 50% of invoice value as deposit,50% balance paid before shipment.

    3. Q: Where is the loading port? 
        A: Huangpu port in Guangzhou.

    4. Q: Where is your factory located? How can I visit there? 
        A: Our factory is locate in
     
    Fourth Industrial, jiaoxin, Shijing Town, Baiyun District, Guangzhou, China.. It is about 3 minutes by taxi from Guangzhou airport to our factory. Contact with us, if you want to visit Xlighting. We warmly welcome you!

    5. Q: How does your factory do regarding quality control? 
        A: We control our quality under the instruction of national standards.

    6. Q: What is your packaging?
        A: Carton or flight case.

    7. Q: How long the deliver time?
        A: General it is about 3-5 days,If it is volume ,it is about 7-15days.

    8. Q: What is your after-sales service?
        A: we will provide the parts with free change when they are broken within one year.

    9. Q: Do Xlighting accept OEM order ?
        A: Yes, we welcome OEM order as well.